ACR Desk

Accessibility Conformance Reports · VPAT® 2.5Rev

Your buyer asked for a VPAT®. Get an honest ACR in five business days.

We test your web product against WCAG 2.1 AA and write the Accessibility Conformance Report on ITI’s VPAT® template: a specific remark for every criterion, a prioritized fix list, a draft accessibility statement and one retest. $1,490, fixed. Everything in writing — no calls.

Request a quote Read the sample ACR

Reply within one U.S. business day Late delivery means you don’t pay Last updated September 2026

Accessibility Conformance Report WCAG 2.1 · LEVEL A & AA
Five rows from our sample ACR for a fictitious scheduling app
Criterion Conformance level and remark
2.4.1 Bypass Blocks Supports Skip link and landmarks on every screen.
1.4.3 Contrast (Minimum) Partially Supports Catalog secondary text is 3.1:1 (#8a929b on white).
4.1.3 Status Messages Does Not Support “Section saved” toasts are never announced.
1.2.4 Captions (Live) Not Applicable No live audio or video in the product.
2.1.1 Keyboard Partially Supports “Swap sections” works only by drag and drop.

Every one of the 50 Level A and AA criteria gets a level and a remark like these.

Why you’re being asked

Buyers now have dated, written reasons to ask for an ACR.

An ACR tells a buyer, criterion by criterion, how your product meets an accessibility standard. Without one, a purchase can stall in procurement or legal review. Three kinds of buyers have concrete reasons to ask:

April 26, 2027

Public universities, states, large cities and counties

Under the ADA Title II rule, public entities with a total population of 50,000 or more must meet WCAG 2.1 AA for web content and apps they provide “directly or through contractual, licensing, or other arrangements.” A state university counts its state’s population. Smaller entities and special districts: April 26, 2028.

Source: 28 CFR 35.200, as amended by the April 20, 2026 interim final rule; ADA.gov.

WCAG 2.0 AA

Federal agencies

Section 508 covers the technology federal agencies develop, procure, maintain or use. The Revised 508 Standards apply WCAG 2.0 Level A and AA to software and web content, and GSA’s buyer guidance tells agencies to require an ACR for each commercial product.

Source: 36 CFR part 1194 (E205.4, E207.2); Section508.gov.

12 months

Higher-ed vendor reviews

The HECVAT 4 questionnaire (version 4.1.6) asks whether your VPAT® or ACR was created or updated for the version under consideration within the past 12 months, and whether a third-party expert audited your most recent version.

Source: EDUCAUSE HECVAT 4.1.6, questions ITAC-06 and ITAC-11.

What you get

Everything a buyer’s review asks for, in one package.

  • An evaluation of your product — up to 15 screens or key flows, chosen with you — against all 50 WCAG 2.1 Level A and AA success criteria. WCAG 2.2 on request.
  • The ACR, written on ITI’s VPAT® 2.5Rev template: the WCAG edition, or the Section 508, EU or INT edition. Every criterion gets a conformance level and a specific remark — no blank cells, no copy-pasted “Supports.”
  • A prioritized fix list: what fails, where, which criterion, who it affects and how to fix it, ranked with the severity levels of GSA’s Issue Detail Supplement.
  • A draft accessibility statement you can publish, with known limitations and a contact for users.
  • One retest of your fixes within 90 days, and an updated ACR.
  • Files you own: the ACR in Word (.docx) on the ITI template, plus an accessible HTML version.

What you won’t get: a certificate

There is no official VPAT® or accessibility certification. ITI, which publishes the template, says so plainly and does not review or approve reports. An ACR is your own, honest statement about your product. We make it accurate; we don’t pretend it is a seal.

ITI’s VPAT® page and FAQ

Published prices

Three prices. No discovery call.

Half when you order, half on delivery, by card. If we miss the date in your quote, you don’t pay.

ACR — WCAG edition

$1,490fixed

5 business days

  • Up to 15 screens or key flows
  • WCAG 2.1 A and AA (or 2.2)
  • Fix list, draft statement, one retest

ACR — 508, EU or INT edition

$1,990fixed

5 business days

  • Everything in the WCAG edition
  • Section 508 chapters, EN 301 549 clauses, or both
  • GSA Issue Detail Supplement with the 508 edition

ACR Care

$199per month

After your first ACR

  • Monthly automated checks with a written note
  • ACR updated at major releases (up to 2 a year)
  • Help with procurement questionnaires

Full pricing, payment terms and what’s not included

How it works

Four steps, all in writing.

Send it tonight, read it in the morning: we aim to answer overnight, and you always have a written quote within one U.S. business day.

  1. Send the request

    Tell us about your product and who asked for the ACR — paste their email or questionnaire. You get a written quote: fixed price, scope and delivery date.

    Reply within one U.S. business day

  2. Start

    Pay 50% through a card payment link and send us a test account. The five-business-day clock starts when both are in.

    50% to start

  3. We test and write

    Automated scan, keyboard-only pass, accessibility tree, VoiceOver, contrast, zoom and reflow, forms and errors — then a written remark for every criterion. See the full method and its limits.

    Five business days

  4. Delivery and retest

    You receive the ACR, the fix list and the draft statement. Review them, pay the balance, and send us your fixes when they ship for the included retest.

    50% on delivery

Which ACR do you need?

Start from the buyer who asked.

VPAT® for SaaS

What the request means, which edition to pick, what a credible ACR contains, and when doing it yourself makes sense.

Selling to a public university

The ADA Title II dates, what DOJ suggests universities ask vendors, the HECVAT accessibility questions, and what to send.

Where we draw the line

What we won’t claim, and won’t do.

We would rather lose a sale than sell you something that doesn’t exist.

  • No certification. An ACR is not a certificate, and nobody can make your product “ADA certified” or “508 certified” with one.
  • No guarantee of conformance, or that a buyer will accept your product.
  • No legal advice. You review, approve and publish the ACR; it is your statement about your product.
  • No overlays or widgets. We don’t sell them and don’t recommend them.
  • No code. We don’t write your fixes; the fix list tells your developers exactly what to change.
  • No native mobile apps. Web-based products only — not iOS or Android apps, desktop software or hardware.
  • No calls. Scope, questions and delivery all happen by email.

Straight answers

Four questions worth asking first.

Who fills in the VPAT® — you or us?

We test your product and write the report. You review it and publish it under your company’s name. ITI’s instructions put the integrity of the report’s data on the vendor, so nothing goes out without your approval.

What if our product fails a lot of criteria?

Then the ACR says so, precisely, and the fix list tells you what to do first. An ACR is a disclosure, not a pass/fail test. You can fix the top issues, use the included retest within 90 days, and send the buyer the updated report.

How long is an ACR good for?

There is no official expiry, but an ACR describes one version of your product. The HECVAT asks whether yours was created or updated for the version under consideration within the past 12 months, so plan to refresh it at major releases. That is what ACR Care is for.

Why no calls?

Because a written scope, written questions and written answers leave a record you can forward to your buyer. We are a small, distributed team and we reply within one U.S. business day.

All questions and answers

Sources

Primary sources only. Each was read on September 26, 2026.

  1. 28 CFR 35.200 — Requirements for web and mobile accessibility (ADA Title II) — eCFR, current text (up to date as of September 24, 2026).
  2. Extension of Compliance Dates … Accessibility of Web Information and Services of State and Local Government Entities — interim final rule, 91 FR 20902 (FR Doc. 2026-07663) — Department of Justice, Federal Register, April 20, 2026.
  3. First Steps Toward Complying with the ADA Title II Web and Mobile Application Accessibility Rule — ADA.gov, Department of Justice (updated after the April 2026 extension).
  4. 36 CFR part 1194, Appendix A — Revised 508 Standards (E205.4, E207.2) and Appendix C (Chapters 3–7) — eCFR, current text.
  5. Request Accessibility Information from Vendors and Contractors — Section508.gov, GSA.
  6. Higher Education Community Vendor Assessment Toolkit (HECVAT 4, current version 4.1.6) — IT Accessibility questions ITAC-01 to ITAC-18 — EDUCAUSE.
  7. VPAT® — current version 2.5Rev (April 2025), four editions, FAQs — Information Technology Industry Council (ITI).

Get a quote

Send us the request you received.

Paste the buyer’s email or questionnaire and your product’s URL. We reply with a fixed price and a delivery date, in writing.

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