Privacy, in plain English.

1Who we are

ACR Desk is a service of Ashdi LLC, a Wyoming limited liability company (“we,” “us”). For anything in this policy, write to contact@acrdesk.com.

2What we collect

• What you send us — through the quote form or by email: your name, work email address, company, deadline, what you tell us about your product and your buyer’s request (including any email or questionnaire you paste), and, if you choose to answer, how you found us.
• What an order needs — the written scope, the test account you give us for the evaluation, the reports we deliver, and payment records. Card payments are handled by Stripe through a payment link: we never see or store your full card number.
• Visits — our web server keeps standard access logs (IP address, page requested, browser, time) to keep the site secure and to understand how visitors find it. There is no analytics service, no cookie and no tracking script on this site, and its pages load nothing from third-party servers.

The ADA Title II deadline finder runs in your browser: nothing you enter in it is sent to us.

3How we use it

To reply to you, quote and deliver the work you order, take payment, and keep this site secure and working. That is all. We don’t use your information for advertising, we don’t build marketing profiles, and we never sell or share personal information — in the sense of California law, or any other.

4Who processes it for us

The quote form sends your request to a form relay that runs on our own servers. The relay saves the request, sends our team a notification of it through a messaging service, and delivers it by email to contact@acrdesk.com. A small number of service providers process information on our behalf, only to provide their service to us:

• Hosting — our servers, including the form relay.
• Email — our mailbox.
• Messaging — the internal notification of each new request.
• Stripe — card payments and receipts.

No third-party analytics or form service receives your data. We may disclose information if the law requires it.

5Test accounts and reports

We use your test account only for the evaluation, don’t enter real personal data, and delete the credentials when the work is delivered. Your product details, findings and reports are confidential, as set out in section 12 of our terms.

6How long we keep it

• Requests and emails: as long as we may need them to reply to you, deliver and support your work, or keep a record of what was agreed — and deleted on request when no longer needed.
• Test account credentials: deleted when the work is delivered.
• Order and payment records: as long as tax and accounting rules require.
• Server access logs: as long as they serve security and help us understand how visitors find the site.

7Your choices and rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to contact@acrdesk.com; we reply within one U.S. business day and complete requests within 45 days. We won’t treat you differently for asking. California residents have these rights under the CCPA; we extend them to everyone.

We use no cookies and no cross-site tracking, so there is nothing to opt out of.

8Security

The site and the form relay are served over HTTPS only. Access to your information is limited to the work it was sent for.

9Children

This service is for businesses and is not directed to anyone under 18.

10Changes

If this policy changes, the new version is posted on this page with its date. Material changes apply only to information collected after they are posted.

Questions about your information? Email contact@acrdesk.com. See also our terms and refunds.